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Quality                                                                                                            Toll Free: 1.800.687.5790

 

At H/P Technologies, we make quality a prime driver of all our solutions. We continuously improve the way we meet customer and employee needs by closely listening and acting upon their feedback. Our goal is to develop a world-class quality system in which each business process adds maximum value to our internal and external customers. We also know that our commitment to quality needs to be demonstrated by not just words but measurable variables that attest to our superior performance. We strictly adhere to our quality guidelines in selecting all of our candidates. HPTI uses a system of performance metrics to gauge responsiveness, timeliness, accuracy and cost to ensure delivery of quality and consistency across multiple locations. The system allows us to harness the most suitable talent and technology to match the specific needs of our customers.

  • A thorough interview and screening process of potential candidates

  • An orientation process, to both our company and our clients' company, for new consultants

  • Weekly status reports to our clients

  • Customer feedback evaluations

  • Timely performance reviews of our consultants

  • Training opportunities for our consultants

  • Site Coordinator Program to enhance communication between our office and our consultants

Reference Check candidates

As a routine part of our screening process, all HPTI Candidates are reference checked by a technical recruiter on our staff. These references include at least three professional references and at least one personal reference. Two of these professional references must be Manager references and must be within the past 5 years of employment.

Internal Interviews

All HPTI candidates are interviewed by an internal staff member prior to introduction to clients. Two recommendation letters must be accompanied with any accepted candidate. As a part of our ongoing screening process, HPTI conducts technical interviews performed by existing consultants on our staff. Technical Managers are required to have a minimum of 3 years of working experience in a particular skill set to qualify for Technical Management.

  

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